Carrier Directory
Claims must be filed with your carrier directly.
Premium payments should also be made directly to your carrier.
Use this page to quickly find your insurance carrier’s phone number and website so you can make a payment, file a claim or request a change.
If you’re ever unsure what to do, we are here to help you.
Cypress
Billing & Service:
877-560-5224
Claims:
newclaim@cypressig.com
Report a Claim | Cypress Property & Casualty Insurance
Property & Casualty
Insurance Company
Security First
Billing & Service:
(877) 333-9992
Claims:
File a Claim - Security First Homeowners Insurance Florida
Insurance
Billing & Service:
866-489-1985
New claims:
866-980-9431
Easily file any car insurance claims in the Root® app
Existing claims:
866-489-1985
FAQ
Q: How do I find my carrier in this directory?
A: Look for the company name on your insurance ID card or policy documents, then scroll or search for that name in the list. Use the phone number or website link shown to contact them directly.
Q: Should I call my carrier or my agent first?
A: To file a claim or check the status of an existing claim contact your carrier directly. You can contact either your carrier or your agent for help with billing questions, document requests, or simple policy changes. If you’re unsure what to ask for, want advice on coverage, or have any questions do not hesitate to contact your agent directly.
Q: What information should I have ready before I call my carrier?
A: Have your policy number and a brief description of your question or claim (date of loss, what happened, and any photos or documents).
Q: Can my agent still help if I call the carrier first?
A: Yes. If you’ve already spoken with your carrier, we can still help you understand next steps, review coverage, and advocate for you if something doesn’t feel right.
Q: What if I don’t see my carrier listed?
A: Contact your agent directly and we’ll help you identify your carrier and get you to the right place.